Grid telemetry ingestion backlog — draft RCA

Incident inc-4788 · owner Marco Feist · Helios Energy Grid. Each verified class includes attached logs, probe output, and artefact links.

Back to workspace Evidence

Analysis package

Verification agent confidence, supporting evidence with attached logs/output, and rejected hypotheses.

Read-only Agent OS

No shell execution
No cluster-admin
No secret reads
No database writes
No firewall changes
No autonomous remediation

Root cause

Verification agent confidence score

82%

Kafka consumer group rebalance storm created a 12-minute backlog.

Supporting evidence

2 verified classes · expand for logs & output

host kafka-broker-03.grid.heliosip 10.88.1.33captured Jul 30, 2026, 8:14:00 AM

Check · incident workspace · resource identity + timeline

Logs · attached excerpt

[2026-07-30T08:14:00Z] investigate: open inc-4788
[2026-07-30T08:14:00Z] scope: tenant=tn-helios customer=cu-grid env=production
[2026-07-30T08:14:00Z] resource: host=kafka-broker-03.grid.helios ip=10.88.1.33 cluster=helios-grid-msk

Output · verified details

{
  "incidentId": "inc-4788",
  "application": "grid-ingest",
  "hostname": "kafka-broker-03.grid.helios",
  "ipAddress": "10.88.1.33",
  "cluster": "helios-grid-msk",
  "status": "closed",
  "severity": "P2"
}

host kafka-broker-03.grid.heliosip 10.88.1.33captured Jul 30, 2026, 8:14:00 AM
Check · agent passport · audit trail
Logs · attached excerpt
```
[2026-07-30T08:14:00Z] agent=ag-application-01 mode=read-only
[2026-07-30T08:14:00Z] productionWriteRequired=false
```
Output · verified details
```
{ "assignedAgent": "ag-application-01", "autonomy": "read-only", "write": false }
```

Rejected hypotheses

1 ruled out · with counter-evidence

Recommendation

Requires human execution — the Agent OS never remediates

Confirm remediation with messaging owner; no console-side write.