Investigate · workspace

P2closed

Grid telemetry ingestion backlog

Kafka consumer group rebalance storm created a 12-minute backlog.

Opened Thursday, July 30, 2026 at 8:14:00 AM · 2026-07-30T08:14:00Z

Organisation · client scope

Tenant / org
Helios Energy Grid
tn-helios · eu-central-1 · EU
Client / customer
Grid Telemetry Fabric
cu-grid · Energy · platinum · SLA 99.95%
Environment
production
Client owner
Marco Feist

Elapsed

closed

resolved

Reference

inc-4788

recurrence 1x

Tenant scope

Helios Energy Grid

Grid Telemetry Fabric · production

Investigation workspace

Evidence-backed timeline — every step is read-only, bounded and audited. Select a custom date to review previous history, logs, and graphs.

Read-only Agent OS

History window

Jul 30, 07:59 AM → Jul 30, 08:44 AM

Filters timeline, logs, graphs, and workload monitoring

Affected resources

Hostname, IP, application, and cluster identity for SRE / platform triage

1 resource

kafka-broker-03.grid.helios

messaging
Application
grid-ingest
Hostname
kafka-broker-03.grid.helios
IP address
10.88.1.33
Cluster
helios-grid-msk
FQDN / endpoint
ingest.grid.helios.energy
Region
eu-central-1
Role
messaging

Status

closed

Application

grid-ingest

kafka-broker-03.grid.helios

Worker node

IP 10.88.1.33

Cluster

helios-grid-msk

Environment: production

Tenant

Helios Energy Grid

Grid Telemetry Fabric

Lead agent

Application Agent 01

Environment: production

RCA confidence

82%

FQDN / endpoint

ingest.grid.helios.energy

eu-central-1

Investigation timeline

Severity P2 · 0 of 6 steps in window · expand for formation, load graph, and logs

No timeline steps in Jul 30, 07:59 AM → Jul 30, 08:44 AM. Widen the history window or choose Full day.

Final root cause

Confidence 82% · risk low · no production write required

Kafka consumer group rebalance storm created a 12-minute backlog.

Recommendation

Confirm remediation with messaging owner; no console-side write.

Open full RCA

Opened Thursday, July 30, 2026 at 8:14:00 AM · inc-4788